Choosing the right device
Any modern smartphone, tablet, or laptop with a camera can handle video calls. Tablets are popular because the larger screen makes faces easier to see, and they can be propped up on a stand so your hands are free.
Joining your first call
Usually, a family member will send you a link by text or email. Tapping it will open the video app or ask you to install it. Follow the on-screen prompts and allow access to your camera and microphone when asked.
- Tap the link you received from someone you know.
- Allow the camera and microphone when prompted.
- Look for the microphone and camera buttons to mute or turn off video.
- Tap the red button to leave the call when you are finished.
Tips for a better picture and sound
Sit facing a window or lamp so the light falls on your face rather than behind you. Place the device at eye level, and choose a quiet room. If others have trouble hearing you, wired or wireless earbuds with a built-in microphone can help.
Staying private and safe
Only join calls from people you know and links you expected. If a stranger invites you to a video call or asks you to share your screen, decline. Keep your device and apps updated so you have the latest security protections.
